Privacy Policy
Effective Date: May 21, 2025
1. Introduction
Kaname Chiropractic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
Full name
Mailing address
Email address
Phone number
Date of birth
Health-related information pertinent to chiropractic care
2.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
Browser type and version
Operating system
IP address
Pages visited and time spent on our website
3. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
Providing and personalizing our chiropractic services
Scheduling and confirming appointments
Processing transactions and delivering services
Sending appointment reminders, health tips, and promotional messages (with your consent)
Responding to inquiries and customer service requests
Complying with legal and regulatory requirements
4. Disclosure of Information
4.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as electronic health record (EHR) systems and communication platforms. These third parties are obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Compliance
We may disclose your information when required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
4.3 Mobile Information Sharing
We do not share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. SMS Communications and Consent
5.1 Opt-In Consent
By providing your mobile phone number, you consent to receive text messages from Kaname Chiropractic related to appointment reminders, health information, and promotional offers. Message frequency may vary. Message and data rates may apply.
5.2 Opt-Out Instructions
You can opt out of receiving text messages at any time by replying with one of the following keywords: STOP, QUIT, END, CANCEL, UNSUBSCRIBE. Upon receiving your opt-out request, we will send a final confirmation message and cease sending you text messages.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. You can control cookie preferences through your browser settings.
7. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent for certain data processing activities
To exercise these rights, please contact us at castrovalley@kanamechiropractic.com.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kaname Chiropractic
20406 Redwood Rd., Suite D
Castro Valley, CA 94546
(510) 538-1111
castrovalley@kanamechiropractic.com
www.kanamechiropractic.com